Neck & Shoulder Pain Relief in Whistler

If neck tension, shoulder pain, or that “scrunched up” feeling between the shoulder blades is slowing you down—whether you ski, ride, climb, or sit at a desk all day—you’re in the right place.

At Mend Health Co in Whistler, we get to the root of what’s driving your pain so you can get back to doing what you love.

Is This You?

  • Neck stiffness after long computer days.

  • Shoulder pain when lifting, reaching, or sleeping.

  • Tension that creeps up into the head and triggers headaches.

  • Burning or pulling between the shoulder blades after training.

  • A “tight” upper trap that never seems to let go—no matter how much you stretch.

If any of that sounds familiar, we should talk.

Why Neck & Shoulder Pain Often Go Together

Your neck, shoulder, and upper back work as a team. When one area loses mobility or strength, the others step in to compensate—and that’s where problems start.

Limited upper back (thoracic) mobility, weak shoulder blade stabilizers (like the serratus anterior), or muscles that are tight from doing too much (like your upper traps) can all create the classic combo of neck tension and shoulder pain.

That’s why treating just the painful area often isn’t enough. Real relief comes from looking at how everything moves together—your posture, muscle activation, and the areas that are holding too much tension.

Common Causes We See in Clinic

Movement + Muscle Factors

  • Upper trap / levator dominance vs. weak deep neck flexors

  • Serratus anterior or lower trap inhibition → poor scapular control

  • Pec minor tightness pulling the shoulder forward

  • Rotator cuff imbalance (esp. supraspinatus, infraspinatus and subscap)

  • Suboccipital tension from forward head posture

Lifestyle / Load Factors

  • Long hours at a laptop or phone

  • Serving jobs—carrying trays, heavy plates, and all the beers

  • Climbing, paddling, lifting, or overhead sports

  • Previous whiplash, falls, or bike, ski/snowboard crashes

  • Stress-driven bracing (yes, your nervous system matters)

How We Assess Neck & Shoulder Pain

No cookie-cutter protocols. Your initial visit includes targeted testing so we treat the cause, not just the complaint.

What we may do:

  • Mobility tests – checking range of motion through your neck, shoulders, and upper back

  • Muscle testing – evaluating strength and activation through the neck, shoulders, and core

  • Palpation – feeling for trigger points, fascial restriction, and joint irritation

  • Neurological screen – if there’s numbness, tingling, or referred pain

  • Functional testing – if basic tests are clear, we assess how your whole system moves together

You’ll leave knowing what’s driving your pain and what we’re doing about it.

How Our Integrative Approach Helps

This is not “a few needles in the neck and hope for the best.” We combine multiple evidence-informed and clinically proven techniques to create change fast—and make it stick.

We use a blend of orthopedic and sports acupuncture, dry needling, and manual therapy to calm pain, restore function, and support long-term recovery. Depending on what we find, your session may include:

  • Motor Point Acupuncture – Activates inhibited muscles and restores proper function using a quick flash of e-stim to the motor point.

  • Dry Needling – Targets tight bands and trigger points to reset muscle length, restore elasticity and improve blood flow.

  • Electroacupuncture (E-Stim) – Adding gentle pulses of electricity to reduce inflammation, increase circulation, and calm pain responses.

  • Distal (Channel-Based) Acupuncture – Supports systemic regulation or targets the issue from a distance when the area is too irritated for local work.

  • Manual Therapy, Gua Sha, or Cupping – Frees up fascia, restores glide, and reinforces joint movement when needed.

Want the full breakdown? See how we treat at Mend →

What a Session Looks Like

Initial Assessment + Treatment (~60 min)
If your new around here, this ones for you. History, assessment, targeted treatment, and plan design.

Follow-Up Acupuncture – Standard (~40 min)
Focused progress session. Re-test key movement(s), treat what changed, reinforce activation. Ideal for ongoing care.

Follow-Up Acupuncture – Extended (~60 min)
Same focused approach plus extra hands-on time (manual therapy, guasha, cupping, more dry needling) when you need deeper tissue work or multi-area care.

Recommended Visit Frequency

Everyone’s different—but for active adults dealing with neck/shoulder pain:

  • Reset Phase: 2x/week for 2–3 weeks to calm pain + restore activation.

  • Correct Phase: 1x/week for 3–6 weeks to correct patterns + build durability.

  • Maintain Phase: Every 4 weeks (or around training blocks) to stay ahead of flare-ups.

Progress moves faster when visits are closer together early on. We’ll tailor this to your goals, schedule, and sport.

5 At Home Tips for Neck & Shoulder Relief

Simple movements you can use between sessions to improve posture, support muscle balance, and reduce tension:

1. Chin Tuck (Deep Neck Flexor Reset)

Lie on your back or stand tall against a wall. Gently tuck your chin to create a double chin—not looking down, just drawing back. Hold for 5 seconds, then relax.
This helps elongate the suboccipitals and strengthen the deep neck flexors for better head and neck alignment.

2. Foam Roller Wall Slides (Serratus Activation)

Stand with a foam roller against the wall at chest height, forearms resting on the roller. Slowly slide the roller up the wall while lightly pressing into it with your arms. Keep ribs down and avoid shrugging.
This encourages proper scapular rotation and activates the serratus anterior without compensating through the traps.

3. Wall Angels (Posture Rebalancing)

Stand with your back, head, and arms against a wall in a goal post position. Slowly slide your arms up and down like making a snow angel. Focus on keeping the ribcage down and shoulder blades anchored.
A great full-chain reset for posture and shoulder mobility.

4. 90/90 Breathing (For Acute Tension or Overload)

Lie on your back with feet on a chair or couch—knees and hips at 90°. Lightly press heels down, exhale fully through pursed lips, and breathe into the lower ribs.
This calms the nervous system, decompresses the spine, and helps release protective bracing.

5. Levator Scap + Upper Trap Stretch (Tension Release)
Sit or stand tall. Gently tilt your head to one side (ear toward shoulder), then rotate your nose slightly toward the armpit. Rest your hand on the top of your head to deepen the stretch gently. To bias the upper trap, tilt without rotating.
→ This helps release common tension spots between the neck and shoulder.

!! When Acupuncture Isn’t Your First Step

Please seek medical attention first if you notice:

  • Numbness, tingling, or weakness in the arm/hand

  • Grip strength changes or dropping objects

  • Severe pain after a fall, crash, or impact

  • Headache with vision changes, dizziness, or concussion symptoms

Once cleared, we’re here to support your recovery.

Disclaimer: This content is for informational purposes only and is not intended to diagnose, treat, or replace medical advice. If you’re experiencing concerning symptoms or a medical emergency, please seek appropriate medical attention.

Ready to Get Your Neck Moving Again?

If you’re tired of chasing tight muscles that come right back, let’s dig deeper. We’ll test, treat, and help you build real change.


Serving Whistler, Pemberton & the Sea to Sky Corridor.